The print industry had to reinvent its business models as the pandemic forced businesses to adopt and embrace digital transformation. As digital workplaces become a standard, customers expect more intelligent and connected services from their providers. We have seen the rise in businesses adopting the hybrid workforce model in 2021 and we believe that it is here to stay in 2022. Organisations will therefore need effective communication and collaborative tools to cater for the remote workforce and the printing industry.

We have identified the 4 key trends that will have an impact on the way we do business in 2022. 

Hybrid Offices 

Hybrid offices are here to stay and thanks to recent advancements in technology, service providers can provide consistent office experiences to employees no matter where they are in the world. Solutions that enable seamless exchange and collaboration will become increasingly vital. With Microsoft 365, Konica Minolta enables smart and connected working in the cloud, e.g. by empowering teams to work simultaneously on documents regardless of time or place. Service providers will also offer extended managed print services (MPS) to the home environment to ensure that organisations can manage and secure their hybrid print infrastructure.

Print Security

Hybrid office solutions face challenges when it comes to securing an organisation’s intellectual property and data. We have seen a rise in cyber attacks over the past 24 months as more personal devices are connected to corporate networks. Research by Konica Minolta found that 37% of organisations attributed a virus, malware, or general security threat specifically to the circumstances arising from the COVID-19 situation. 

“With more digital workflows, the potential targets for cyberattacks in companies multiply. Both software and hardware need to build a strong wall against those threats. Thus, cyber security has had to become even more of a top priority for organisations,”

Torben Mowka, Product Manager at Konica Minolta Business Solutions Europe.

Cloud Print Services

We have seen organisations move away from traditional business models in the past two years and the need for flexibility and efficiency increases every day. A cloud-first strategy has been the lynchpin for digital transformation by enabling organisations to keep track of costs, free up IT departments and save on server costs.  

We expect to see advancements in cloud-based print management and document workflow platforms in 2022 to offer customers more opportunities to participate in the cloud marketplace.  

“One of the areas that often remains running on local servers is print management infrastructure. By moving your print infrastructure to the cloud, you will not only improve mobile working but also relieve IT personnel from the burden of managing various printer servers.”

Philipp Schröder, Head of Portfolio Strategy & Management at Konica Minolta Business Solutions Europe


There has already been a significant shift in sustainability initiatives over the past decade, and we expect to see organisations and manufacturers accelerate these initiatives in 2022 by making use of enhanced data analysis and process automation thanks to cloud-based technologies. Cloud print services will also play a part by shifting on-premises servers to the cloud, which will reduce carbon emissions.  

How We Can Help Manage Your Printing Requirements

To implement an effective print strategy, we first need to have a comprehensive understanding of your printing requirements. There is no “one size fits all” solution when it comes to managing printing requirements. Konica Minolta Office Solutions will conduct an in-depth assessment that identifies your needs and implement a strategy that enables our clients to increase productivity, use the latest print technology and implement industry best practice standards.  

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Konica Minolta Office Solution becomes your (SME) subject matter expert and takes responsibility for the solution as a Technology Partner, which includes on-site management, technical and software support.